The program will provide participants with an opportunity to gain work-based commercial experience in a thriving entrepreneurial company, enabling them to put theory into practice. This experience will help to shape their future career choices through ‘real life’ experiences.
Participants will have an improved educational experience by having the opportunity to apply discipline-based knowledge and skills while learning from the experience within our team in a professional workplace. Taking an experiential learning approach, students will also gain an insight into and understanding of, the nature and complexities of work in a real-world IT company in the thriving technology sector.
Located in Ballarat, a regional city that has been evolving as a Victorian hub for the past few decades and is the third largest city in the state – only one hour’s drive away from Melbourne. You’ll benefit from being part of our brand-new location in the Federation University located Ballarat technology park with close access to nearby cafes and facilities. CT4s Business Services Team is focused on evolving or team and advancing our industry with a single-minded aim—to create a safer, more connected, more efficient and more profitable world for our customers. The Administrative Assistant Trainee reports directly to the HR Coordinator and will assist the HR Coordinator to facilitate day to day operations.
Do you feel passionate about your work and making an impact? If so, then this could be the place for you. You can thrive in the exciting world of cloud technology and the cyber security space. If you’re new to IT, you will be welcomed into a growing and fascinating industry.
You could use your accounting skills to help us transform the state of cyber security and the future of cloud technology.
The Senior Support Engineer (SSE) Team Lead is responsible for escalated support from the service desk and assisting service desk technicians with tickets, tasks and customer communications. This is to include infrastructure monitoring and support, provisioning and maintenance, dealing with customer queries, incident, problem change & release management, mentoring, advising and training of service desk technicians, and working with the project team on tasks as required. Furthermore, the SSE Team Lead will work closely with the Digital Apprentice Program to select and train future service desk operatives; they will provide mentoring support and ongoing technical supervision as trainees transition into the service desk.
The SSE will be a key player in supporting CT4’s operations and infrastructure and will report to the DevOps Manager. They must also be able to work autonomously and proactively and should be available for out of hours on-call duties as per the rota.
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