Service & Support

"24 hours / 365 days"

Once you have migrated to your new environment, you will be serviced by our 24 hour 365 days Level 1 & 2 service desk (On-call Level 2 outside of normal working hours) and you can communicate with them by email or telephone. For peace of mind, should a problem meet the set escalation criteria you will be assigned a Service Delivery Manager who will personally interface between you and our higher grade technicians to bring about a speedy resolution to the issue.

If we are managing a private cloud solution for you, our service desk will undergo additional training prior to the system becoming active, to cater for your specific organisational idiosyncrasies.

Support contact


Contact numbers:

Australia – 1300 558 292
New Zealand – Tel +64 98875168
Asia – Tel +65 31582798
UK – Tel Tel +44 2036955598

Privacy Notice: We use cookies and similar technologies on our website to help provide the best online experience. By using our website, you agree that we may store and access cookies and similar technologies on your device. Full Data Privacy Policy

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.